hot take: the big AI churn is coming if enablement isn't fixed

i posted a hot take recently about how every AI company is going to have a massive churn problem by the end of the year if they don't fix enablement. the comments didn’t necessarily disagree but they went further: - the churn nobody's arguing about doesn't look like anger, it looks like silence. usage looks fine, the logo count looks great, and quietly only a handful of accounts ever got real value. - "enablement" might be the wrong word for what's broken. nobody owns turning the product into a workflow a customer team can actually run, that's a GTM design problem, not a training problem. watch the above live where we break down this hot take and some of your reactions!